Your retail accounts will ask for documents before they ask for samples. We prepare both — so a listing conversation never stalls on paperwork.
Every order ships with its documentation pack. Audit reports are shared under NDA with serious buyers and their retail accounts.
Every formula conforms to the current IFRA standards, with conformity statements issued per order and per destination market.
SVHC screening and REACH documentation for EU importers, plus CLP-compliant hazard labels in required languages.
GHS-format SDS provided for every formula and transport mode — updated when regulations change, not when you ask.
Quality management certified across sourcing, production and dispatch. Certificate available on request.
Amfori BSCI audit for social accountability — a listing prerequisite for most European retail chains.
Sedex Members Ethical Trade Audit (4-pillar SMETA) on file, linked to your account on the Sedex platform.
California Proposition 65 review and warning statements where applicable — handled before production, not after.
Every carton traceable to a production batch with retained samples kept for 24 months. Third-party inspection welcome.
Our factory is located in Hangzhou, China. The fragrance lab, filling hall and QC room sit on one floor, so one visit covers everything: formulation review in the morning, line walk and loading supervision after lunch.
Documented, batch-level and boring — which is exactly what QC should be.
Fragrance oils verified against retained standards (GC reference); wax and glass per AQL sampling.
Dosage confirmed by weight, not volume. Formulas locked in the batching system, operator-verified.
Fill weight, wick centering and vessel defects checked hourly against control charts.
Every candle batch: full burn test to completion on sampled units; diffuser throw tested at day 1/14/30.
AQL 2.5 major / 4.0 minor on finished goods. Third-party inspectors (SGS, Intertek, QIMA) welcome at your cost.
Two units per batch retained 24 months — so any customer complaint can be reproduced and traced.
Ask for audit reports, references from brands in your market, or schedule a video walk-through of the line before you commit.
